Reviewed by Md. Faiz Ismail, Founder & Chief Editor, on 25 May 2026. Always verify final dates, fees, eligibility and official links from the original source before applying.
Source & Verification
Source checked: Official employer career page or original application route reviewed by Rojgar Insight on 25 May 2026.
Important: Role availability, location, salary, shift, eligibility and application links can change without notice. Verify the job ID and employer page before sharing documents or applying.
Tata Communications Customer Service Executive Job 2026 – Network Operations & Support
Tata Communications is hiring Customer Service Executives for Network Operations & Support in Lucknow. This
role involves maintaining network systems, troubleshooting technical issues, ensuring service reliability,
and supporting internal and customer network infrastructure.
Job Snapshot
Company
Tata Communications
Role
Customer Service Executive – Network Operations & Support
Location
Lucknow, Uttar Pradesh
Experience
2 – 4 Years
Industry
Telecommunications / Network Operations
Employment Type
Full Time
About Tata Communications
Tata Communications is a global digital ecosystem enabler that powers today's fast-growing digital economy.
The company delivers next-generation connectivity solutions including cloud, mobility, IoT, collaboration,
security, media services, and network services.
Through innovative technologies and intelligent connectivity solutions, Tata Communications is redefining
the future of communications worldwide.
Role Summary
The Customer Service Executive – Network Operations & Support will be responsible for network maintenance,
monitoring systems, resolving technical issues, and ensuring reliable network operations for customers and
internal infrastructure.
Key Responsibilities
Maintain, administer, and troubleshoot network tools and equipment.
Assist in network installations and infrastructure implementation.
Perform termination, testing, and labeling of transmission mediums.
Ensure SLA compliance and maintain service reliability.
Conduct vulnerability assessments for networks, servers, and applications.
Perform regular network security audits and scanning.
Track vulnerabilities and maintain metrics for reporting.
Ensure timely upgrades of operational tools and documentation.
Required Skills
Strong problem-solving and troubleshooting skills.
Knowledge of networking systems and operating systems.
Experience in technical support environments.
Ability to work in high-availability 24x7 operational environments.
Network monitoring and security awareness.
Eligibility Criteria
2 to 4 years of experience in network operations or technical support.
Experience working in network operations centers (NOC) or similar environments.
Technical understanding of networking infrastructure.
How to Apply
Click the official Tata Communications application link below.
Complete the job application form.
Upload your resume and details.
Wait for the Tata Communications recruitment team to contact you.
The job location is Lucknow, Uttar Pradesh, India.
Candidates should have 2 to 4 years of experience in network operations or technical support roles.
Networking knowledge, troubleshooting skills, technical support experience, and understanding of
operating systems are required.
No, this is an operational role that typically requires working from the company location.
You can apply through the official Tata Communications careers link provided above.
Disclaimer
Rojgar Insight is not affiliated with Tata Communications. This information is provided for
informational purposes only. Always verify job details through the official company website before applying.
Before you submit the form
Confirm the official company or recruitment website, last date, eligibility, location, salary and documents required before you submit the application.
Save the official link, job ID or notification PDF and a screenshot of the submission page for future result, interview or follow-up tracking.
Tata Communications Customer Service Executive Job 2026 – Network Operations & Support: Role-Specific Deep Dive
Tata Communications Customer Service Executive Job 2026 – Network Operations & Support should be evaluated as a real private-sector opportunity, not only as a headline. Candidates need to understand what the role is likely to demand, how the employer screens applications, which documents should be ready, and how to avoid fake job offers that copy the names of trusted companies.
Candidate Fit and Role Expectations
This role cluster usually tests communication clarity, patience, typing accuracy, CRM comfort, shift readiness and the ability to solve user problems without sounding scripted. Before applying, compare the job description with your resume honestly. If the role mentions voice process, night shift, content moderation, data quality, sales targets, logistics coordination, AI training, tutoring, transcription or customer support, your application should show proof that you can handle that exact work.
Application Quality Checklist
Use a focused resume with a clear headline, updated phone number, professional email, education details, relevant skills, language comfort, work samples if needed and a short achievement section. Freshers should include internships, projects, certifications, typing speed, tools used and any customer-facing or writing experience. Experienced candidates should show measurable outcomes and process ownership.
Interview and Assessment Preparation
Prepare for role-based questions rather than generic answers. For support roles, practice empathy and escalation examples. For data roles, review accuracy checks and spreadsheet basics. For content roles, prepare samples and explain judgment. For operations roles, describe how you track tasks, handle deadlines and communicate blockers. Keep answers specific, short and evidence-based.
Safety and Verification Checks
Apply through the official company career page, the original verified job platform listing, or the employer-controlled application form. Do not pay registration fees, refundable deposits, laptop charges, training-unlock fees or document-verification fees to unknown agents. Genuine employers may verify identity, but they should not ask for OTPs, bank PINs or money transfers. Check email domains, job IDs, official careers pages and company profiles before sharing sensitive documents.
Related Internal Guides
These related pages help you compare role type, qualification fit, remote-job safety and official application routes.
Candidate safety disclaimer: Rojgar Insight is an independent job-information website. We are not the employer and we do not guarantee selection, salary, interview calls or remote placement. Always verify the role from the official employer source before applying or sharing documents.
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