Concentrix Representative Operations Job 2026 – Kolkata

Concentrix is hiring Representative Operations in Kolkata to provide customer service and technical support through inbound or outbound calls, emails, chats, and online platforms.

Job Snapshot

Company	Concentrix
Role	Representative – Operations
Location	Kolkata
Experience	Fresher or Experienced
Industry	Customer Support / BPO
Work Mode	Work From Office

Role Summary

The Operations Representative will interact with customers to resolve issues related to products or services through calls, chats, emails, and online platforms. The role requires strong communication skills and problem-solving ability.

Key Responsibilities

Handle inbound and outbound customer interactions.
Resolve routine customer service or technical issues.
Clarify customer requirements and provide appropriate solutions.
Maintain accurate records of customer interactions.
Meet customer service performance KPIs.
Offer additional products or services when appropriate.
Assist customers using internal tools and knowledge resources.

Eligibility Criteria

Graduate or undergraduate candidates can apply.
Fresher or experienced candidates are eligible.
Basic computer knowledge required.
Strong written and verbal communication skills.

Required Skills

Customer service orientation
Computer navigation skills
Problem-solving ability
Multitasking capability
Strong communication skills

Additional Requirements

Ability to work in rotational shifts.
Comfortable working in fast-paced environments.
Ability to work both independently and within a team.

Content Moderation Note

Some roles may involve content moderation tasks, including reviewing user-generated content that may contain sensitive material such as violence or explicit media.

How to Apply

Click the official application link below.
Fill out the Concentrix job application form.
Submit your resume and details.
Wait for the recruitment team to contact you.

Apply Now – Concentrix Representative Operations

Frequently Asked Questions

The job location is Kolkata at Millennium City Tower II office.

Yes, both freshers and experienced candidates can apply for this position.

Graduate or undergraduate candidates with good communication skills can apply.

No, this is a work-from-office position in Kolkata.

Strong communication, customer service skills, computer knowledge, and multitasking ability are required.

Disclaimer

RojgarResultAi.Com is not affiliated with Concentrix. This information is provided for informational purposes only. Always verify job details through the official company website before applying.

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