Concentrix Customer Service Representative Job 2026 – Ranchi

Company: Concentrix

Location: Ranchi, Jharkhand

Job Type: Full-Time

Experience: 0–3 Years

Concentrix is hiring Customer Service Representatives to provide customer support through inbound calls, outbound calls, and online communication channels. The role involves resolving customer issues and delivering excellent customer service.

Job Snapshot

Company	Concentrix
Role	Customer Service Representative
Location	Ranchi, Jharkhand
Experience	0–3 Years
Job Type	Full-Time
Industry	Customer Support / BPO

Role Summary

The Customer Service Representative will interact with customers to resolve issues related to products or services. The role requires strong communication skills, problem-solving abilities, and the ability to handle customer queries professionally.

Key Responsibilities

Handle inbound and outbound customer calls.
Resolve customer issues related to products or services.
Clarify customer requirements and provide solutions.
Maintain records of customer interactions.
Ensure service quality meets defined KPIs.
Provide information about products and services.
Improve customer satisfaction through effective communication.

Eligibility Criteria

Graduate or undergraduate candidates can apply.
0–3 years of relevant experience.
Strong customer service orientation.
Basic computer and navigation skills.

Required Skills

Strong communication skills
Customer service skills
Problem-solving abilities
Multi-tasking capability
Attention to detail

Additional Requirements

Ability to work in rotational shifts.
Comfortable working in a fast-paced environment.
Ability to work both independently and in a team.

Special Note for Content Moderator Role

Some positions may involve content moderation where employees review online content including text, images, and videos. This may include sensitive material related to violence, extremism, or other topics.

How to Apply

Click the official apply link below.
Complete the Concentrix application form.
Submit your resume and details.
Wait for the recruitment team to contact you.

Apply Now – Concentrix Customer Service Representative

Frequently Asked Questions

The job location is Ranchi, Jharkhand.

Candidates with 0 to 3 years of experience can apply for this role.

Graduate or undergraduate candidates are eligible to apply.

No, this role requires employees to work from the office in Ranchi.

You can apply through the official Concentrix job application link provided above.

Disclaimer

RojgarResultAi.Com is not affiliated with Concentrix. Job information is provided for informational purposes only. Please verify details on the official company website before applying.

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