Concentrix Customer Service Representative Job 2026 – Ranchi
Company: Concentrix
Location: Ranchi, Jharkhand
Job Type: Full-Time
Experience: 0–3 Years
Concentrix is hiring Customer Service Representatives to provide customer support through inbound calls, outbound calls, and online communication channels. The role involves resolving customer issues and delivering excellent customer service.
Job Snapshot
| Company | Concentrix |
| Role | Customer Service Representative |
| Location | Ranchi, Jharkhand |
| Experience | 0–3 Years |
| Job Type | Full-Time |
| Industry | Customer Support / BPO |
Role Summary
The Customer Service Representative will interact with customers to resolve issues related to products or services. The role requires strong communication skills, problem-solving abilities, and the ability to handle customer queries professionally.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Resolve customer issues related to products or services.
- Clarify customer requirements and provide solutions.
- Maintain records of customer interactions.
- Ensure service quality meets defined KPIs.
- Provide information about products and services.
- Improve customer satisfaction through effective communication.
Eligibility Criteria
- Graduate or undergraduate candidates can apply.
- 0–3 years of relevant experience.
- Strong customer service orientation.
- Basic computer and navigation skills.
Required Skills
- Strong communication skills
- Customer service skills
- Problem-solving abilities
- Multi-tasking capability
- Attention to detail
Additional Requirements
- Ability to work in rotational shifts.
- Comfortable working in a fast-paced environment.
- Ability to work both independently and in a team.
Special Note for Content Moderator Role
Some positions may involve content moderation where employees review online content including text, images, and videos. This may include sensitive material related to violence, extremism, or other topics.
How to Apply
- Click the official apply link below.
- Complete the Concentrix application form.
- Submit your resume and details.
- Wait for the recruitment team to contact you.
Frequently Asked Questions
Disclaimer
Rojgar Insight is not affiliated with Concentrix. Job information is provided for informational purposes only. Please verify details on the official company website before applying.
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