Jio Customer Support Advisor Job 2026 – Work From Home

Company: Reliance Jio

Location: Remote (Pan India – Non-Metro Cities)

Job Type: Full-Time

Reliance Jio is hiring Customer Support Advisors for a permanent work-from-home opportunity. The role involves providing customer support through chat, email, and voice calls while ensuring excellent service for customers across India.

Job Snapshot

Company	Reliance Jio
Role	Customer Support Advisor
Job Type	Full-Time
Work Mode	Work From Home
Hiring Location	Pan India (Non-Metro Cities)
Process	Blended (Voice + Chat + Email)

Role Summary

The Customer Support Advisor will handle customer queries through multiple channels including chat, email, and calls. The role requires strong communication skills and experience in BPO customer service operations.

Key Responsibilities

Handle customer queries via phone, chat, and email.
Provide accurate information about Jio services.
Resolve customer complaints and issues.
Maintain high levels of customer satisfaction.
Follow company policies and service guidelines.

Eligibility Criteria

Minimum 6 months of BPO experience (voice or non-voice).
Excellent English communication skills.
Not hiring pursuing students.
Candidates must be available for rotational shifts.

Technical Requirements

Laptop or desktop computer.
Stable broadband internet connection.
Quiet work environment at home.

Working Schedule

6 days working week.
1 rotational weekly off.
Rotational shifts including night shifts.

Required Skills

Email and chat support
Customer service skills
BPO experience
Communication skills
Problem solving

How to Apply

Prepare your updated resume.
Send your resume to the official email below.
Wait for the HR team to review your application.
Shortlisted candidates will be contacted for interview.

Apply Now – Jio Customer Support Advisor

Frequently Asked Questions

Yes, this is a permanent work-from-home opportunity offered by Reliance Jio.

Candidates with at least 6 months of BPO experience and strong English communication skills can apply.

Yes, at least six months of voice or non-voice BPO experience is required.

Candidates need a laptop and a stable broadband internet connection.

Interested candidates can apply by sending their resume to the HR email mentioned above.

Disclaimer

RojgarResultAi.Com is not affiliated with Reliance Jio. This job information is provided for informational purposes only. Please verify details with the official company recruitment team before applying.

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