Jio Customer Support Advisor Job 2026 – Work From Home
Company: Reliance Jio
Location: Remote (Pan India – Non-Metro Cities)
Job Type: Full-Time
Reliance Jio is hiring Customer Support Advisors for a permanent work-from-home opportunity. The role involves providing customer support through chat, email, and voice calls while ensuring excellent service for customers across India.
Job Snapshot
| Company | Reliance Jio |
| Role | Customer Support Advisor |
| Job Type | Full-Time |
| Work Mode | Work From Home |
| Hiring Location | Pan India (Non-Metro Cities) |
| Process | Blended (Voice + Chat + Email) |
Role Summary
The Customer Support Advisor will handle customer queries through multiple channels including chat, email, and calls. The role requires strong communication skills and experience in BPO customer service operations.
Key Responsibilities
- Handle customer queries via phone, chat, and email.
- Provide accurate information about Jio services.
- Resolve customer complaints and issues.
- Maintain high levels of customer satisfaction.
- Follow company policies and service guidelines.
Eligibility Criteria
- Minimum 6 months of BPO experience (voice or non-voice).
- Excellent English communication skills.
- Not hiring pursuing students.
- Candidates must be available for rotational shifts.
Technical Requirements
- Laptop or desktop computer.
- Stable broadband internet connection.
- Quiet work environment at home.
Working Schedule
- 6 days working week.
- 1 rotational weekly off.
- Rotational shifts including night shifts.
Required Skills
- Email and chat support
- Customer service skills
- BPO experience
- Communication skills
- Problem solving
How to Apply
- Prepare your updated resume.
- Send your resume to the official email below.
- Wait for the HR team to review your application.
- Shortlisted candidates will be contacted for interview.
Frequently Asked Questions
Disclaimer
Rojgar Insight is not affiliated with Reliance Jio. This job information is provided for informational purposes only. Please verify details with the official company recruitment team before applying.
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